In order for the LSS program to operate it requires a hardware lock device, known as a 'Dongle'. This dongle plugs into the USB port on your computer and allows LSS to run. Without the dongle LSS will not operate.

What should I do next?

If you are installing LSS onto a new computer and do not have a copy of the latest LSS installation CD you need to do 2 things. First you will need to download the latest LSS program (choose 'Full LSS Program' from the menu on the left) and install it. Then, download the latest dongle drivers for your computer (hit the icon below and choose 'Save'). Once the download has completed you should then double click the downloaded file to install the drivers.

The first time you connect the LSS dongle to your computer's USB port it will initiate the 'found new hardware' wizard. Accept all the default settings and eventually a message will appear at the foot of the screen to say that the Deskey dongle is now installed and ready to use. Having installed the LSS program you should now be in a position to run LSS.

For those with PCMCIA or PC card dongles, a problem has been identified whereby the card has to be ejected then re-inserted each time the computer is rebooted before it will be recognised by the dongle drivers. These updated dongle drivers will solve this problem.